About Us

It's All in the Difference

At Tumbulgum Plumbing & Drains, we believe great plumbing starts with genuine care for the people we serve. For two decades, our licensed plumbers have supported homeowners and business owners across Gold Coast, Tumbulgum and the surrounding Tweed region with dependable, honest workmanship. From the historic riverside properties along the Tweed River to modern homes tucked near Mount Warning, we've earned trust one job at a time by turning up on time and doing the work properly the first go.

Our local team handles a wide range of plumbing needs, including:

  • Blocked drains and CCTV drain inspections
  • Pipe relining and sewer line repairs
  • Leak detection and emergency pipe repairs
  • General plumbing, tap, toilet and cistern maintenance

What truly sets us apart is our promise to you. Every quote comes with upfront, fixed pricing so there are no unpleasant surprises once the job is complete, and our "Tidy Tradie" guarantee means we leave your property as spotless as we found it. Backed by a lifetime workmanship guarantee, we stand behind every pipe we relay, every tap we repair and every drain we clear.

    Why Trust Tumbulgum Plumbing & Drains

    Expertise You Can Count On

    With 20 years of hands-on experience across the Gold Coast and Tweed region, our plumbers have seen it all, from stubborn tree roots blocking stormwater drains to tricky leak detection jobs in older homes. That depth of experience means faster diagnoses, fewer callbacks and a job done properly the first time.

    Expertise You Can Count On

    Licensed & Insured Plumbers

    Every plumber on our team is fully licensed and insured, giving you peace of mind that the work on your property meets recognised plumbing standards.

    Genuine Local Reputation

    We've built our name on genuine referrals from happy homeowners and businesses across Tumbulgum and the wider region.

    Honest, Fixed-Price Quotes

    You'll know the full cost before we start, with no hidden fees or surprise call-out charges added to your invoice.

    Respectful, Tidy Tradespeople

    Our tradies use floor protection and clean up thoroughly on every visit, treating your home or business with the same care as their own.

    A Message From Our Founder

    Built On Trust, Not Shortcuts

    Sam Proctor

    Sam Proctor

    Founder

    When I started Tumbulgum Plumbing & Drains 20 years ago, I wanted to build a plumbing business that homeowners and business owners could genuinely rely on, one grounded in clear pricing and honest advice. That simple idea has guided every decision we've made since, from how we train our apprentices to how we quote every job.

    Two decades on, we still show up with the same values we started with: honesty, respect for your property and a genuine desire to solve problems properly the first time. Whether you're in Tumbulgum or anywhere across the Gold Coast and Brisbane region, that's the standard we hold ourselves to every day.

    Our Promise

    We promise fair, transparent pricing on every job, no matter how big or small, so you always know exactly what you're paying for before we start work.

    Our Approach

    We take time to explain what's happening beneath your floors or behind your walls, helping you make an informed decision about the right fix for your property, built to last.

    Why Choose Us

    Trusted, Reliable & Insured

    We back every job with clear communication, fair pricing and workmanship guaranteed to last, giving you real confidence that the problem is properly sorted.

    Customer-Focused Service

    We listen to your concerns first and explain your options clearly, so you're never left guessing about what's happening with your plumbing.

    Skilled, Reliable Tradies

    Our plumbers arrive on time, fully equipped to handle everything from minor tap repairs to major sewer line work in one visit.

    Advanced Drain Technology

    From CCTV drain inspections to high-pressure water jetting, we use modern equipment to diagnose and fix issues with minimal disruption to your property.

    Backed By Guarantees

    Every job comes with a lifetime workmanship guarantee, giving you long-term confidence in the quality of our work.